- Critical Thinking and Problem Solving
- Technical Support and Services
- Customer Engagement
- Help Desk Support
- Greeting Customers
- Empathy
- Customer Service
- Customer Support
- Customer Complaint Resolution
- Communication
- Customer experience improvement
- Customer Relationship Management
Customer Service Fundamentals
Completed by MERCY OYINDAMOLA AKANNI
March 17, 2022
14 hours (approximately)
MERCY OYINDAMOLA AKANNI's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
