Customer Service Fundamentals
Completed by MERCY OYINDAMOLA AKANNI
March 17, 2022
14 hours (approximately)
MERCY OYINDAMOLA AKANNI's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Service Level
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Help Desk Support
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Customer Service
