Customer Service Fundamentals
Completed by MERCY OYINDAMOLA AKANNI
March 17, 2022
12 hours (approximately)
MERCY OYINDAMOLA AKANNI's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Service Level
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Interpersonal Communications
- Category: Concision
- Category: Process Management

