- Empathy
- Customer experience improvement
- Customer Service
- Greeting Customers
- Customer Engagement
- Problem Solving
- Customer Support
- Customer and Client Support
- Process Management
- Customer Complaint Resolution
- Collaboration
- Positivity
Customer Service Fundamentals
Completed by Do Dang Khoa
May 2, 2023
16 hours (approximately)
Do Dang Khoa's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
