Customer Service Fundamentals
Completed by LE CONG LINH
March 24, 2019
14 hours (approximately)
LE CONG LINH's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer and Client Support
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Service
