- Process Management
- Customer experience improvement
- Greeting Customers
- Problem Solving
- Communication
- Customer Relationship Management
- Interpersonal Communications
- Customer Support
- Customer and Client Support
- Customer Complaint Resolution
- Help Desk Support
- Customer Engagement
Customer Service Fundamentals
Completed by LE CONG LINH
March 24, 2019
14 hours (approximately)
LE CONG LINH's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
