- Sales Process
- Sales Pipelines
- Lead Generation
- Salesforce
- Data Import/Export
- Campaign Management
- Sales Support
- Data Cleansing
- Sales Development
- Sales Operations
- Customer Relationship Management (CRM) Software
Lead Management in Salesforce
Completed by Joan Montserrat Piulachs
February 1, 2022
29 hours (approximately)
Joan Montserrat Piulachs's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
