Introduction to Customer Service
Completed by Davide Acri
July 12, 2025
18 hours (approximately)
Davide Acri's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Communication
- Category: Positivity
- Category: Call Center Experience
- Category: Ability To Meet Deadlines
- Category: Empathy
- Category: Transaction Processing
- Category: Root Cause Analysis
- Category: Non-Verbal Communication
- Category: De-escalation Techniques
- Category: Time Management
- Category: Active Listening
- Category: Customer Complaint Resolution

