Customer Service Fundamentals
Completed by Emmanuel Ugodu
May 14, 2022
12 hours (approximately)
Emmanuel Ugodu's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Help Desk Support
- Category: Concision
- Category: Customer Engagement
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Greeting Customers
- Category: Problem Solving

