Customer Service Fundamentals
Completed by Emmanuel Ugodu
May 14, 2022
14 hours (approximately)
Emmanuel Ugodu's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Service Management
- Category: Process Management
- Category: Customer Support
- Category: Customer Engagement
- Category: Communication
- Category: Service Level
- Category: Telephone Skills
- Category: Customer Service
- Category: Customer and Client Support
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Technical Support and Services

