- Customer experience improvement
- Customer and Client Support
- Critical Thinking and Problem Solving
- Communication
- Customer Engagement
- Customer Support
- Technical Support and Services
- Process Management
- Customer Complaint Resolution
- Greeting Customers
- Interpersonal Communications
- Help Desk Support
Customer Service Fundamentals
Completed by Deepika Chaudhary
May 16, 2021
14 hours (approximately)
Deepika Chaudhary's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
