Salesforce Basics
Completed by Katya Ponce
June 11, 2022
4 hours (approximately)
Katya Ponce's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Cloud-Based Integration
- Category: Marketing Automation
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Customer Success Management
- Category: Account Management
- Category: Security Management
- Category: Data Management
- Category: Marketing Management
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Relationship Management
