- Customer Complaint Resolution
- Help Desk Support
- Communication
- Greeting Customers
- Critical Thinking and Problem Solving
- Process Management
- Customer experience improvement
- Technical Support and Services
- Customer Support
- Empathy
- Interpersonal Communications
- Customer Relationship Management
Customer Service Fundamentals
Completed by Illiassou Issoufou Abdoul Hayyou
March 22, 2023
14 hours (approximately)
Illiassou Issoufou Abdoul Hayyou's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
