- Network Analysis
- Network Administration
- Technical Support
- Network Performance Management
- Network Troubleshooting
- Desktop Support
- Technical Documentation
- Technical Communication
- Problem Management
- Help Desk Support
Technical Troubleshooting: Diagnostics, Networks, Customers
Completed by MD RABBY MIA
September 29, 2024
2 hours (approximately)
MD RABBY MIA 's account is verified. Coursera certifies their successful completion of Technical Troubleshooting: Diagnostics, Networks, Customers
What you will learn
Analyze and resolve complex software issues using systematic approaches.
Evaluate network performance and troubleshoot intricate problems using advanced tools and techniques.
Articulate technical issues and solutions effectively to non-technical stakeholders, ensuring clarity and understanding.
Synthesize technical troubleshooting and communication strategies to proactively improve customer satisfaction and experience.
Skills you will gain
