Customer Service Fundamentals
Completed by Eeman Zahra
October 28, 2019
12 hours (approximately)
Eeman Zahra's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Communication
- Category: Service Level
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Empathy
- Category: Customer and Client Support
- Category: Customer experience improvement
