- Process Management
- Customer Relationship Management
- Interpersonal Communications
- Customer Support
- Technical Support and Services
- Help Desk Support
- Customer experience improvement
- Problem Solving
- Greeting Customers
- Customer Complaint Resolution
- Customer Engagement
- Empathy
Customer Service Fundamentals
Completed by Eeman Zahra
October 28, 2019
14 hours (approximately)
Eeman Zahra's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
