- Communication
- Help Desk Support
- Critical Thinking and Problem Solving
- Customer and Client Support
- Process Management
- Customer experience improvement
- Customer Support
- Customer Service
- Interpersonal Communications
- Technical Support and Services
- Empathy
- Greeting Customers
Customer Service Fundamentals
Completed by Priscilla Aikins
June 23, 2022
14 hours (approximately)
Priscilla Aikins 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain

