- Sales Process
- Marketing Automation
- Microsoft 365
- Marketing
- Customer Relationship Management (CRM) Software
- Customer Data Management
- Lead Generation
- Customer Service
- Customer Engagement
- Customer Insights
- Scheduling
- Resource Allocation
Introduction to Microsoft Dynamics 365
Completed by Rachel Adamson
November 1, 2024
10 hours (approximately)
Rachel Adamson's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
