- Sales Management
- Microsoft 365
- Service Management
- Power BI
- Customer Service
- Microsoft Teams
- Customer Relationship Management (CRM) Software
- Scheduling
- Marketing Automation
- Customer Insights
- Sales Process
- Customer Data Management
Introduction to Microsoft Dynamics 365
Completed by Rachel Adamson
November 1, 2024
10 hours (approximately)
Rachel Adamson's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain

