- Scheduling
- Microsoft Teams
- Service Management
- Customer Engagement
- Marketing
- Customer Insights
- Lead Generation
- Customer Service
- Power BI
- Sales Process
- Customer Relationship Management (CRM) Software
- Sales Operations
Introduction to Microsoft Dynamics 365
Completed by Rachel Adamson
November 1, 2024
10 hours (approximately)
Rachel Adamson's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
