- Microsoft 365
- Customer Service
- Resource Allocation
- Microsoft Teams
- Customer Relationship Management (CRM) Software
- Customer Data Management
- Service Management
- Customer Engagement
- Sales Management
- Power BI
- Marketing Automation
- Sales Process
Introduction to Microsoft Dynamics 365
Completed by Mariia Teplova
June 29, 2024
10 hours (approximately)
Mariia Teplova's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
