- Salesforce
- Sales Pipelines
- Sales Operations
- Customer Relationship Management (CRM) Software
- Campaign Management
- Data Cleansing
- Sales Development
- Lead Generation
- Sales Support
- Data Import/Export
- Sales Process
Lead Management in Salesforce
Completed by Ijeoma Obiamaka Ughanze
March 11, 2023
29 hours (approximately)
Ijeoma Obiamaka Ughanze 's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
