- Scrum (Software Development)
- Team Management
- Sprint Retrospectives
- Change Management
- Organizational Change
- Employee Coaching
- Meeting Facilitation
- Conflict Management
- User Story
- Agile Project Management
- Stakeholder Management
- Team Leadership
Working as a Scrum Master
Completed by Neha Sharma
July 30, 2025
17 hours (approximately)
Neha Sharma's account is verified. Coursera certifies their successful completion of Working as a Scrum Master
What you will learn
Identify the Scrum Process flow and the various artifacts required at different phases of the process flow and create Scrum Personas.
Develop a Working Agreement to foster a collaborative environment for your team members.
Develop a retrospective for a given scenario and use coaching techniques to resolve a dysfunctional team.
Develop a Product Vision and goals and collaborate with the Product Owner to refine a Backlog.
Skills you will gain
