- Problem Solving
- Customer Support
- Communication
- Customer and Client Support
- Customer Engagement
- Customer Service
- Customer Relationship Management
- Customer Complaint Resolution
- Interpersonal Communications
- Empathy
- Technical Support and Services
- Process Management
Customer Service Fundamentals
Completed by AZIZ HAMRAOUI
December 27, 2020
14 hours (approximately)
AZIZ HAMRAOUI's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
