Customer Service Fundamentals
Completed by Alice Fatel
September 8, 2020
14 hours (approximately)
Alice Fatel's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Customer experience improvement
- Category: Customer Service
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Interpersonal Communications
- Category: Technical Support and Services
- Category: Greeting Customers
- Category: Customer Support
- Category: Empathy
- Category: Communication
- Category: Customer and Client Support
