Customer Service Fundamentals
Completed by Alice Fatel
September 8, 2020
12 hours (approximately)
Alice Fatel's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Communication
- Category: Problem Solving
- Category: Personal Attributes
- Category: Help Desk Support

