Customer Service Fundamentals
Completed by Cynthia Kenechukwu Anagwonye
July 25, 2023
14 hours (approximately)
Cynthia Kenechukwu Anagwonye's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Problem Solving
- Category: Greeting Customers
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Customer Support
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Service Level
- Category: Customer Service
