Customer Service Fundamentals
Completed by Darya Zaranok
April 24, 2020
12 hours (approximately)
Darya Zaranok's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Service Level
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Problem Solving
- Category: Empathy
- Category: Communication
- Category: Concision
