- Greeting Customers
- Customer and Client Support
- Customer Service
- Empathy
- Customer experience improvement
- Critical Thinking and Problem Solving
- Customer Support
- Help Desk Support
- Process Management
- Communication
- Customer Engagement
- Technical Support and Services
Customer Service Fundamentals
Completed by hanie dadras
October 20, 2020
14 hours (approximately)
hanie dadras's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
