Creating Customer Value
Completed by Frederic Heigel
November 2, 2026
2 hours (approximately)
Frederic Heigel's account is verified. Coursera certifies their successful completion of Creating Customer Value
What you will learn
Identify and prioritize opportunities that create meaningful value for customers and your organization.
Make customer-centric strategic decisions using proven frameworks that drive business growth.
Build strategies that increase demand, strengthen differentiation, and create sustainable competitive advantage.
Skills you will gain
- Category: Business Strategy
- Category: Return On Investment
- Category: Business Strategies
- Category: Consumer Behaviour
- Category: Customer Insights
- Category: Branding
- Category: Financial Acumen
- Category: Business Analysis
- Category: Customer Analysis
- Category: Financial Analysis
- Category: Strategic Thinking
