Introduction to Customer Service
Completed by Jamila Haneef
December 18, 2023
18 hours (approximately)
Jamila Haneef's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Transaction Processing
- Category: Active Listening
- Category: Cash Register Operation
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Root Cause Analysis
- Category: Customer Service
- Category: Communication
- Category: Time Management

