- Process Management
- Customer Relationship Management
- Critical Thinking and Problem Solving
- Technical Support and Services
- Communication
- Customer Engagement
- Customer experience improvement
- Customer Complaint Resolution
- Empathy
- Greeting Customers
- Interpersonal Communications
- Customer Service
Customer Service Fundamentals
Completed by Ankita H Patel
September 17, 2020
14 hours (approximately)
Ankita H Patel's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
