- Critical Thinking and Problem Solving
- Technical Support and Services
- Customer Engagement
- Help Desk Support
- Greeting Customers
- Empathy
- Customer Service
- Customer Support
- Customer Complaint Resolution
- Communication
- Customer experience improvement
- Customer Relationship Management
Customer Service Fundamentals
Completed by Nora Okeleke
April 11, 2022
14 hours (approximately)
Nora Okeleke's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
