Customer Service Fundamentals
Completed by Onyinye Nwakozor
July 10, 2022
14 hours (approximately)
Onyinye Nwakozor's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Personal Attributes
- Category: Process Management
- Category: Customer Support
- Category: Customer Engagement
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Empathy
- Category: Greeting Customers
- Category: Technical Support and Services
- Category: Customer Service
