- Technical Support and Services
- Customer Relationship Management
- Customer experience improvement
- Customer and Client Support
- Problem Solving
- Customer Service
- Customer Support
- Help Desk Support
- Empathy
- Process Management
- Critical Thinking and Problem Solving
- Customer Engagement
Customer Service Fundamentals
Completed by Onyinye Nwakozor
July 10, 2022
14 hours (approximately)
Onyinye Nwakozor's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain

