- Marketing
- Customer Relationship Management (CRM) Software
- Lead Generation
- Customer Engagement
- Sales Process
- Customer Service
- Customer Insights
- Resource Allocation
- Scheduling
- Customer Data Management
- Microsoft Teams
- Microsoft 365
Introduction to Microsoft Dynamics 365
Completed by Amna Ghafoor
November 8, 2023
10 hours (approximately)
Amna Ghafoor's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
