- Microsoft Teams
- Sales Operations
- Customer Engagement
- Customer Service
- Scheduling
- Service Management
- Customer Relationship Management (CRM) Software
- Sales Process
- Marketing
- Microsoft 365
- Customer Insights
- Sales Management
Introduction to Microsoft Dynamics 365
Completed by Amna Ghafoor
November 8, 2023
10 hours (approximately)
Amna Ghafoor's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain

