- Microsoft 365
- Customer Service
- Resource Allocation
- Microsoft Teams
- Customer Relationship Management (CRM) Software
- Customer Data Management
- Service Management
- Customer Engagement
- Sales Management
- Power BI
- Marketing Automation
- Sales Process
Introduction to Microsoft Dynamics 365
Completed by Amna Ghafoor
November 8, 2023
10 hours (approximately)
Amna Ghafoor's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
