- Critical Thinking and Problem Solving
- Customer Support
- Technical Support and Services
- Empathy
- Customer experience improvement
- Process Management
- Problem Solving
- Customer and Client Support
- Customer Engagement
- Help Desk Support
- Customer Complaint Resolution
- Greeting Customers
Customer Service Fundamentals
Completed by Oriana Coromoto Cepeda
January 23, 2023
14 hours (approximately)
Oriana Coromoto Cepeda's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
