- Process Management
- Customer experience improvement
- Greeting Customers
- Problem Solving
- Communication
- Customer Relationship Management
- Interpersonal Communications
- Customer Support
- Customer and Client Support
- Customer Complaint Resolution
- Help Desk Support
- Customer Engagement
Customer Service Fundamentals
Completed by Oriana Coromoto Cepeda
January 23, 2023
14 hours (approximately)
Oriana Coromoto Cepeda's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
