- Customer Communications Management
- Stakeholder Engagement
- Data Management
- Marketing Automation
- Sales Enablement
- Marketing Management
- Sales Development
- Customer Engagement
- Salesforce
- Business Reporting
- Cloud-Based Integration
- Automation
Salesforce Basics
Completed by Muhammad Irfan
December 13, 2023
23 hours (approximately)
Muhammad Irfan 's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
