- Empathy
- Conflict Management
- Interpersonal Communications
- Critical Thinking
- Active Listening
- Relationship Building
- Collaboration
- Negotiation
- Emotional Intelligence
- Analytical Skills
- Communication
Negotiation Skills and Effective Communication
Completed by Từ Thị Kim Ngân
September 11, 2022
26 hours (approximately)
Từ Thị Kim Ngân's account is verified. Coursera certifies their successful completion of Negotiation Skills and Effective Communication
What you will learn
Implement the key negotiation skills and styles to carry out effective negotiations and reach satisfactory agreements.
Adopt communication techniques that improve relationships and stimulate cooperation between the parties involved.
Develop critical thinking to manage emotions and resolve conflicts in a constructive way.
Skills you will gain
