- Conflict Management
- Empathy
- Communication Strategies
- Interpersonal Communications
- Emotional Intelligence
- Composure
- De-escalation Techniques
- Tactfulness
- Verbal Communication Skills
- Concision
- Communication
Managing Conflict
Completed by Courtney Rampe
June 30, 2023
7 hours (approximately)
Courtney Rampe's account is verified. Coursera certifies their successful completion of Managing Conflict
Skills you will gain
