- Interpersonal Communications
- Emotional Intelligence
- Empathy
- Active Listening
- Tactfulness
- Communication
- De-escalation Techniques
- Communication Strategies
- Conflict Management
- Composure
- Verbal Communication Skills
- Self-Awareness
Managing Conflict
Completed by Courtney Rampe
June 30, 2023
7 hours (approximately)
Courtney Rampe's account is verified. Coursera certifies their successful completion of Managing Conflict
Skills you will gain
