Customer Service Fundamentals
Completed by Ian Goh
December 19, 2023
14 hours (approximately)
Ian Goh's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Customer Service
- Category: Problem Solving
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Customer Support
- Category: Greeting Customers
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Empathy
- Category: Communication

