Customer Service Fundamentals
Completed by WILLIAM ROCHA
August 14, 2020
12 hours (approximately)
WILLIAM ROCHA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Service Level
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Problem Solving
- Category: Empathy
- Category: Communication
- Category: Concision
