- Customer and Client Support
- Interpersonal Communications
- Customer Complaint Resolution
- Customer Relationship Management
- Customer Support
- Greeting Customers
- Technical Support and Services
- Empathy
- Process Management
- Customer Engagement
- Customer Service
- Problem Solving
Customer Service Fundamentals
Completed by WILLIAM ROCHA
August 14, 2020
14 hours (approximately)
WILLIAM ROCHA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
