Customer Service Fundamentals
Completed by WILLIAM ROCHA
August 14, 2020
14 hours (approximately)
WILLIAM ROCHA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Empathy
- Category: Telephone Skills
- Category: Communication
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Service

