- Customer Support
- Customer Engagement
- Problem Solving
- Technical Support and Services
- Customer experience improvement
- Empathy
- Critical Thinking and Problem Solving
- Process Management
- Greeting Customers
- Customer and Client Support
- Help Desk Support
- Interpersonal Communications
Customer Service Fundamentals
Completed by ALWIN SHIN LI
April 6, 2021
14 hours (approximately)
ALWIN SHIN LI's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
