Customer Service Fundamentals
Completed by ALWIN SHIN LI
April 6, 2021
12 hours (approximately)
ALWIN SHIN LI's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Persistence
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer Support
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Concision
- Category: Greeting Customers
- Category: Problem Solving
