- Empathy
- Technical Support and Services
- Interpersonal Communications
- Customer experience improvement
- Customer Service
- Greeting Customers
- Customer Engagement
- Problem Solving
- Customer Relationship Management
- Customer Support
- Customer and Client Support
- Critical Thinking and Problem Solving
Customer Service Fundamentals
Completed by ALWIN SHIN LI
April 6, 2021
14 hours (approximately)
ALWIN SHIN LI's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
