- Marketing Management
- Responsible AI
- Information Privacy
- Marketing Strategy and Techniques
- AI Enablement
- Data Ethics
- Change Management
- Customer experience strategy (CX)
- Business Ethics
- Business Strategy
- Design Thinking
- Customer Relationship Management
Building Generative AI Capabilities
Completed by Ellie Deldar
March 9, 2025
3 hours (approximately)
Ellie Deldar's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain

