- Empathy
- Storytelling
- Presentations
- Non-Verbal Communication
- Meeting Facilitation
- Rapport Building
- Persuasive Communication
- Leadership
- Decision Making
- Verbal Communication Skills
- Public Speaking
- Influencing
Storytelling and influencing: Communicate with impact
Completed by Johanna Heuren
June 24, 2025
18 hours (approximately)
Johanna Heuren's account is verified. Coursera certifies their successful completion of Storytelling and influencing: Communicate with impact
What you will learn
Critically evaluate a range of theories to decode the components of persuasive communications
Apply a range of different strategies to a variety of contexts to build rapport, overcome resistance, and find acceptance
Develop skills to interpret the motivation of the audience and influence the way they think and feel to support your ideas
Skills you will gain
