- Communication
- Technical Support and Services
- Interpersonal Communications
- Empathy
- Help Desk Support
- Process Management
- Problem Solving
- Customer and Client Support
- Customer Support
- Customer experience improvement
- Customer Relationship Management
- Customer Engagement
Customer Service Fundamentals
Completed by Josselyn Janel Belloso Garcia
July 16, 2019
14 hours (approximately)
Josselyn Janel Belloso Garcia's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
