Customer Service Fundamentals
Completed by Josselyn Janel Belloso Garcia
July 16, 2019
12 hours (approximately)
Josselyn Janel Belloso Garcia's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Empathy
- Category: Process Management
- Category: Communication
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Greeting Customers
