Customer Service Fundamentals
Completed by Olayinka Rachael Ayodele
September 20, 2022
12 hours (approximately)
Olayinka Rachael Ayodele's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Customer and Client Support
- Category: Persistence
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Concision
- Category: Communication
- Category: Process Management
