Customer Service Fundamentals
Completed by Olayinka Rachael Ayodele
September 20, 2022
12 hours (approximately)
Olayinka Rachael Ayodele's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Service
- Category: Customer and Client Support
