ITIL 4: Foundations and Framework
Completed by Tiago Rocha Arlindo
January 27, 2026
4 hours (approximately)
Tiago Rocha Arlindo's account is verified. Coursera certifies their successful completion of ITIL 4: Foundations and Framework
What you will learn
In this course, you will define ITIL and its key concepts and identify the components of the ITIL framework.
Skills you will gain
- Category: Service Management
- Category: Operations
- Category: Asset Management
- Category: Information Technology Infrastructure Library
- Category: Information Technology Operations
- Category: Operations Management
- Category: Information Technology
- Category: IT Management
- Category: IT Service Management
