In-Demand Supply Chain Management Skills to Boost Your Resume in 2025
January 6, 2025
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Instructors: Dr Andrew Heys
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Apply a range of communication strategies to a variety of contexts to build rapport, overcome resistance, and find acceptance
Expand your knowledge of, and personal competence in, negotiation and conflict resolution
Develop a creative and practical change capability: the discipline of influencing yourself and others to achieve a purpose
Design risk governance structures to ensure that your organisation achieves its objectives, engaging all the relevant stakeholders
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The ability to influence without force or coercion is important in any organization and at all levels. Modern managers must master the art of persuasive communication, adapt to the needs of the audience, construct a good narrative and inspire the audience to act (Communicate with Impact). They must learn to design and negotiate both informal and complex agreements, and do this in diverse workplace cultures (Negotiate and Resolve Conflict).
The Specialization applies influencing methods in two areas of great importance: change management and risk governance. Successful change management eludes many individuals and organizations, so we propose a new approach to enable you to inspire and lead transformations (Manage Change). Similarly, in the post-financial crisis environment, many organizations acknowledge the need for effective risk governance but few, if any, have achieved it. We present evidence-based methods that will help your organization achieve its objectives (Engage the Board).
Applied Learning Project
The ability to influence without force or coercion is important in any organization and at all levels. Modern managers must master the art of persuasive communication, adapt to the needs of the audience, construct a good narrative and inspire the audience to act (Communicate with Impact). They must learn to design and negotiate both informal and complex agreements, and do this in diverse workplace cultures (Negotiate and Resolve Conflict).
The Specialization applies influencing methods in two areas of great importance: change management and risk governance. Successful change management eludes many individuals and organizations, so we propose a new approach to enable you to inspire and lead transformations (Manage Change).
Similarly, in the post-financial crisis environment, many organizations acknowledge the need for effective risk governance but few, if any, have achieved it. We present evidence-based methods that will help your organization achieve its objectives (Engage the Board)
Design successful change initiatives by adopting a balanced and reflective change mindset
Create change cycles that effectively apply tools and techniques for orienting, performing, and evaluating change
Generate leadership strategies that are mindful of the complexity and challenges of change and mobilise energy for transformation
Critically evaluate conflict theories and apply frameworks and intervention processes to mitigate/reduce the negative effects of conflict at work.
Develop and analyse strategies and tactics to undertake both one on one, multiparty and also team based negotiation processes
Evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation.
Critically evaluate a range of theories to decode the components of persuasive communications
Apply a range of different strategies to a variety of contexts to build rapport, overcome resistance, and find acceptance
Develop skills to interpret the motivation of the audience and influence the way they think and feel to support your ideas
Analyse governance structures for ensuring that an organisation meets its objectives.
Apply a risk management framework, having regard to the business context, including the identification of appropriate risk management solutions.
Identify and respond effectively to ethical issues.
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There are four courses in this Specialization. Each course contains six modules and we estimate about 6-5 hours learner time on task per module. The courses are self-paced and time to complete can vary from learner to learner depending on their preferred pace.
No specific background knowledge is required to take this Specialization.
No you do not need to take the courses in a specific order. What order you take the courses is entirely up to you!
No, but this Coursera Specialization provides a taster of the Global MBA learning experience, featuring high-quality video lectures, practice quizzes and discussion forums.
For the full graduate experience and access to exclusive content such as interviews with industry leaders, live webinars, expert panel discussions, faculty-graded assessments and AACSB-approved postgraduate qualification you should consider enrolling in Macquarie University’s Global MBA today!
Visit the Macquarie University's Global MBA degree page for more information.
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you only want to read and view the course content, you can audit the course for free. If you cannot afford the fee, you can apply for financial aid.
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