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CompTIA A+ Core 2 Certification with IT Skills. Prepare for the CompTIA A+ Core 2 (220-1102) exam by mastering key IT skills in operating systems, security, troubleshooting, and IT operations. Gain hands-on knowledge to pass your certification and excel in an IT support role.
Instructor: Packt - Course Instructors
Included with
Recommended experience
Beginner level
Ideal for aspiring IT pros pursuing CompTIA A+ Core 2 certification. Basic computer knowledge is helpful, but no prior certification is needed.
Recommended experience
Beginner level
Ideal for aspiring IT pros pursuing CompTIA A+ Core 2 certification. Basic computer knowledge is helpful, but no prior certification is needed.
Troubleshoot software and hardware issues effectively across different platforms.
Assess user, group, and permission management using advanced IT tools and techniques.
Evaluate operational procedures like data backup, change management, and documentation practices for their effectiveness.
Design and implement comprehensive security strategies that incorporate password management, encryption, and malware protection.
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October 2024
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This course is designed to prepare you for the CompTIA A+ Core 2 (220-1102) certification, covering essential topics such as operating systems, security, troubleshooting, and IT operations. You’ll begin by exploring the CompTIA A+ exam structure and why it's a vital certification for IT professionals. The course will guide you through critical exam topics, including professional communication skills, handling difficult customers, and maintaining safety procedures when working with computers and peripherals.
As you move deeper into the course, you’ll explore the core components of operating systems, including installation and upgrades for Windows, macOS, and Linux. You’ll master user management, file systems, partitioning, and key utilities like Task Manager and Control Panel. A significant focus is on troubleshooting, covering everything from boot errors to application issues, ensuring you're equipped to diagnose and fix problems efficiently.
The course covers security practices like password policies, encryption, malware protection, and multifactor authentication. You'll also learn key operational procedures such as change management, backups, and ticketing systems. By the end, you'll be prepared to pass the CompTIA A+ Core 2 exam and handle IT support tasks confidently. This course is ideal for aspiring IT professionals looking to achieve the CompTIA A+ Core 2 certification. Basic knowledge of computer systems is recommended, but no prior certification is required.
Applied Learning Project
The projects included in this course focus on real-world scenarios that tech professionals commonly face, such as system troubleshooting, operating system installation, and network configuration. Learners will apply the skills they acquire to solve authentic IT problems like diagnosing system failures, configuring networks, and managing storage, equipping them with practical experience that mirrors the challenges of a working IT environment.
Identify the core components of computer hardware and mass storage.
Implement partitioning schemes and configure file systems for different operating systems.
Diagnose and troubleshoot issues with various operating systems.
Develop professional communication strategies and safety protocols for IT environments.
Describe how user accounts, permissions, and system security differ across various platforms.
Configure and troubleshoot networks using tools such as DNS, DHCP, and firewalls.
Compare and diagnose network issues related to system performance across multiple operating systems.
Assess system performance and backup strategies to optimize data protection across operating systems.
Manage and optimize mobile devices by configuring email and troubleshooting common mobile issues.
Diagnose and troubleshoot wireless connectivity issues and assess enterprise-grade wireless solutions for performance and security.
Evaluate IT operational procedures such as backups, data destruction, and documentation management for efficiency and compliance.
Develop comprehensive IT operational controls, using ticketing systems to ensure smooth enterprise IT operations.
Packt helps tech professionals put software to work by distilling and sharing the working knowledge of their peers. Packt is an established global technical learning content provider, founded in Birmingham, UK, with over twenty years of experience delivering premium, rich content from groundbreaking authors on a wide range of emerging and popular technologies.
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This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you only want to read and view the course content, you can audit the course for free. If you cannot afford the fee, you can apply for financial aid.
This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.
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